Terms of Service

These terms are an agreement between you and [operator name] ("we", "us"), who run MediMinder. By creating an account you agree to them. Please also read the privacy policy and the medical disclaimer.

1. What MediMinder is

MediMinder is a tool for organising medication. It reminds you when doses are due, keeps a record of what you've taken, and lets people you invite see that record and be alerted when a dose isn't logged.

It is not a medical device and doesn't give medical advice. Always follow the instructions from your doctor, pharmacist or the medicine's leaflet.

2. Don't rely on it alone

Reminders and alerts depend on your phone, browser, network, WhatsApp and email working, and on our service being available. They can be delayed or fail. For medicines where a missed or doubled dose could be serious, use MediMinder alongside your own routine, not as your only safeguard. Caregiver alerts are a convenience and aren't a monitoring or emergency service.

3. Your account

• You must be 16 or over and give accurate details.
• Keep your password safe. You're responsible for what happens on your account.
• Only add medication and phone numbers that are yours, or that you manage with the person's permission.

4. Caregivers

When you invite someone, they can see your medication, doses and symptoms and receive alerts about missed doses until you remove them. As a caregiver, you agree to use what you see only to support the person who invited you, and to keep it confidential.

5. Acceptable use

Don't misuse the service: for example, don't try to access other people's data, disrupt the service, send spam through invites, or use it for anything unlawful. We may suspend accounts that do.

6. Price and changes

MediMinder is free during early access. If we introduce paid features, we'll tell you first and you won't be charged without agreeing. We may change or withdraw features, and will give reasonable notice of significant changes.

7. Ending your account

You can delete your account at any time in Settings > Privacy. We may close accounts that break these terms, or if we stop running the service, with notice where we reasonably can, so you have time to export your data.

8. Our responsibility to you

We provide the service with reasonable care and skill. We aren't responsible for losses that weren't foreseeable, for problems caused by things outside our reasonable control, or for decisions made about medication. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or anything else that can't be limited by law. It doesn't affect your statutory rights as a consumer.

9. Law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings there.

10. Contact

Questions or complaints: [contact email].